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Morgan Ellis ·

Latency budgets for B2B SaaS

Why p95 matters more than p50 when procurement reads your SOC deck.

SRE Product

Enterprise buyers quietly benchmark your public endpoints against competitors. A cold start that looks fine in dev becomes a narrative in security review.

Where to instrument first

  1. Auth handshake and token refresh
  2. Search and list endpoints behind the heaviest tables
  3. File uploads and virus-scan hooks

“If the demo feels slow, the architecture review starts defensive.”

Ship a one-page latency budget with owners per surface. Finance understands owners.

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